shopify
Fairing is great for post-purchase surveys. If you also need customer photos, rights-cleared content, and a reward layer, here's what to use instead, or alongside it.
events
Events produce great content moments. Here's how to build a capture system that turns every event into a library of rights-cleared customer content, before, during, and after.
loyalty
The economics of most Shopify stores depend on what happens after the first order. Here is what the post-purchase window offers, which channels drive repeat purchases, and how loyalty and content collection work as retention mechanics.
apple-wallet
Apple Wallet loyalty cards install in one tap, require no app download, and reach almost every cardholder with push notifications. Here is how to connect them to your Shopify store.
ugc
Organic UGC and paid UGC are not the same thing. They perform differently, cost differently, and serve different purposes. Here is how to run both in parallel - and what each one is actually for.
apple-wallet
Email open rates for Shopify brands sit at around 20%. Wallet pass push notifications reach approximately 99% of cardholders - no app download required. Here is how to set them up.
ugc
Asking customers for content once, manually, is a campaign. A flow that runs on every order cohort, at the right moment, with automatic reward delivery is a content library. Here is how to build one.
customer-reviews
A genuine reward changes review and UGC response rates from 1-3% to 15-30%. Here is what you are allowed to offer, how much to pay, and why delivery format matters more than most brands realise.
ugc
Customer photos outperform brand creative in Meta ads - but most brands can't collect enough of them, and the ones they do collect arrive without the rights documentation needed to run them commercially. Here is how to fix both.
A discount code in a DM creates no lasting connection between a brand and the creator promoting it. A wallet pass does. Here is how brands use wallet passes to run ambassador programmes, deliver creator rewards, and keep their influencer network engaged without the operational overhead.
As AI-generated content floods every channel, human generated data - the authentic record of real customers having real experiences - is becoming scarcer and more valuable. Here is what it is, why it matters, and how brands collect it systematically.
Most brands capture a fraction of the reviews available to them - not because customers won't write them, but because the ask is wrong. Here is what the right timing, prompt, and incentive look like.
The bottleneck in most customer content programmes is not the product or the audience - it is the request. Here is what a content brief that actually generates submissions looks like, and why "share your experience" produces almost nothing.
A wallet pass is a digital card that lives in Apple or Google Wallet - no app download required. Here is what businesses use them for, how they work, and why the push notification open rate changes the economics of every re-engagement campaign you run.
Yes, you can ask your customers for content. And the brands not doing it are leaving their best creative on the table. Here is why the passive UGC assumption is wrong, what you are actually allowed to do, and how to build a collection flow that generates content consistently.
The most persuasive photo on your Shopify product page is probably not the one your photographer took. Here's how to build a collection flow that generates real customer photos consistently, legally, and in a format you can actually use.
Customer video is the highest-converting content type in ecommerce. Most Shopify stores collect almost none of it - not because customers are unwilling, but because the ask is vague, the reward is not real, and the submission path has too many steps. Here is how to fix all three.
Looking for an Olapic alternative? Olapic is now part of Social Native rather than a standalone product. Here's what changed in the customer photo space and the best Shopify options to choose from based on what you actually need.
Apple Passbook was renamed Apple Wallet in 2015. If you're searching for a comparison between the two platforms, here's how Apple Wallet and Google Wallet stack up for businesses issuing digital loyalty cards, reward passes, and customer content rewards.
Everyone is obsessing over AI prompt engineering. Most brands are sending their customers the worst brief imaginable - "share your experience." The discipline that makes AI prompts work is identical to what makes customer content requests work. Here is how to apply it.
Polished content is now nearly free. What becomes scarce is its opposite: genuine, verifiable, provably human content from real customers. Here is why that scarcity is structural - and why brands building human signal pipelines now are accumulating an asset that compounds.
